Meghan Merkel’s lifestyle brand, as usual, has been forced to apologize and release a refund after a limited edition Honey Product’s error, which is expected to sell faster than expected. The Dutch of Sussex’s highly anticipated product line, which included jams, tea, Crape Mix, and Honeycomb with Wildflower Honey, was released last Wednesday and sold in an hour.
Unfortunately, some consumers who had already ordered wildflower honey ($ 28) after being sold were disappointed and were told they would receive a refund. The company sent an email to the affected users, and explaining the situation. The message states that “enthusiasm created a traffic volume on the site we could not expect, everything is sold in an hour.”
The email added, “We are working to fill in the inventory and will happily send you an item to thank you for your understanding.”
In a personal note of Merkel himself, he expressed his gratitude to consumers and apologized for the matter. “I am very sorry to hear about what happened to your order, and that we will not be able to get you limited edition honey,” Merkel wrote. Please know that the team worked hard in every department, and when we learned what had happened, it felt very sad. ” It offered users as a gift of future limited edition item and teased more products to come.
The latest blow increases the challenges that have been facing in February, including trademark issues and its logo and potential legal disputes in the name. Despite these obstacles, Merkel has continued to move forward with his brand, which has faced praise and criticism from the fans.
